Marine Engineer

Client responsibilities

• Engaging with the clients while working on their vessels, promoting all the services of the company and underpinning their confidence in our activities
• Representing the company, its principals and standards to any prospective client

 

Staff responsibilities

Depending upon experience this role will require:

• Working as part of the team co-coordinating and maximising the efficient use of your time for the benefit of the company
• Working as part of the team in compliance with the company’s policies and procedures and accordingly address or report matters of concern
• Maintaining the quality of our service and addressing or reporting matters of concern
• Assisting in ensuring all of your activities are compliant with company Health and Safety rules and regulations 

 

Corporate responsibilities

• Contribute to the development of additional services and facilities within the company
• Contribute to the business development plans of the company in all aspects
• Contribute to both the promotion and marketing of the company, its brand, reputation and activities
• Represent Falmouth Boat Co. and our values in your general conduct and dealings with all our stakeholders

 

Person specification

Function essential

• In depth and current knowledge of engineering and/or repair systems in relevant marine substrates and environments
• Deep awareness of Health and Safety principals and policies within a similar organisation
• Good understanding of the Falmouth Boat Co. business strategy and planning and a desire to be part of its future
• Good written and verbal communication skills
• Full driving licence

 

Function desirable

• Hands on experience of systems of repair both electrical and mechanical
• Track record of customer service skills and/or training

 

People

• Ability to cultivate positive client and team relationships
• Natural collaborator

 

General

• Highly organised, confident and pro-active
• Innovative, creative and flexible
• Sense of humour!

 

About us:

Falmouth Boat Co. is the service brand of Falmouth Boat Construction Ltd.  We are a privately owned small boatyard based on the South Coast of the South West of the UK in Flushing, Falmouth in Cornwall.

With a turnover slightly under £2m and a staff base of 30, our primary activities are based around the service and repair of all water borne craft up to 100ft and 100 tonnes.  Our most regular market is 30-50ft yachts and leisure craft for refit and repair, complemented with commercial craft servicing up to 60ft.

Our leisure clients range from a spectrum of self-employed tradesmen and wealthy professionals to retired locals and famous individuals.

Our commercial clients are primarily local and range from harbour authorities to towage companies. We are, however, very proud to be one of the few repair yards in the country appointed to undertake repair work on RNLI craft.

We have limited facilities afloat so all our clients choose to come to us rather than feeling obliged through a mooring lay-up arrangement.

We also undertake a large amount of insurance repair work.  This is more often than not the first time that new clients meet us and post repairs, hopefully to return in the future.   This is the biggest growth area of our customer base.

The majority of our activities are based in Falmouth, and on our own site, however, we are developing an offsite and international support team with several of our clients in Europe.  Our USP in such matters is the fact that UK clients take comfort in dealing with a UK company under UK law on their craft wherever it may be. This is a growing area of our business.

If you would like to apply, please complete the form to the right or download the form below, complete and return to enquiries@falmouthboat.co.uk.

Please note that we wish to recruit as soon as possible so the closing date is notional.